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The Downes Care Home aims to deliver a relaxed, comfortable, and friendly atmosphere, where your individual care needs are met and where your aspirations are our focus.

The team at The Downes provides the highest service, which is aided by the high level of training that all staff members receive, which is facilitated by dedicated training team.

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We understand that the transition from a person’s own home into a “community” can be sometimes emotionally traumatic. Our highly trained and skilled staff endeavours to ensure that your move to The Downes is made as smooth as possible; we are always available to allay any anxieties that you may have.

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Our aim to ensure is to:

• Provide a range of leisure and recreational activities to suit everyone’s individual interests and level of abilities.

• To respect religious, ethnic, and cultural diversity, and to help residents maintain existing contacts and to make new friendships.

• Informing ourselves as fully as each resident wishes about their individual histories and characteristics.

• Providing a range of leisure and recreational activities to suit the tastes and abilities of all residents, and to stimulate participation.

• Responding appropriately to the personal, intellectual, artistic and spiritual values and practices of every resident.

• Respecting our residents’ religious, ethnic and cultural diversity.

• Helping our residents to maintain existing contacts and to make new liaisons, friendships, and personal relationships if they wish.

• Attempting always to listen and attend promptly to any resident’s desire to communicate at whatever level.